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How to Install Mercedes Benz Navigation Sd Card

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SD card included or not?

  • Thread starter Kevpheaton
  • Start date
  • #1
Joined
Jul 13, 2020
Messages
4
Location
France
Car
C-class Executive 220d
Hi, I've just purchased a 2017, C-class 220d Executive. There was no SD card supplied when the vehicle was delivered, the dealer says that this model does not come with Sat Nav. Although, on the list of options supplied when the vehicle was originally purchased states Garmin Map Pilot. So am I correct in assuming that the SD card should be present?
Thanks Kevin
  • #2
markjay
Joined
Jun 24, 2008
Messages
37,307
Location
London
Car
W204 C180 Executive SE 2013 Automatic / COMAND NTG4.7 and Morel speakers fitted by www.comand.co.uk
Hi, I've just purchased a 2017, C-class 220d Executive. There was no SD card supplied when the vehicle was delivered, the dealer says that this model does not come with Sat Nav. Although, on the list of options supplied when the vehicle was originally purchased states Garmin Map Pilot. So am I correct in assuming that the SD card should be present?
Thanks Kevin

Yes.

Looks like it went missing, or perhaps someone nicked it at some point (which would make little sense, because it gets locked to the car's VIN after first use)..

If your car originally had this option, then you can purchase an 'update' SD-Card from the dealer, it will cost £99 (as opposed to first-time SD-card which would have cost £499).

  • #3
Fununcle
Joined
Apr 1, 2017
Messages
690
Car
C220
Are you sure the build sheet doesn't say sat nav ready. Lots of them do
  • #4

Deleted member 149005

Guest
Did you check the sat nav on the test drive?
  • #5
Joined
Oct 13, 2009
Messages
141
Location
Manchester
Car
GLC250
Believe the se didnt come with satnav but was sat nav ready, confusingly the se exec did come with sat nav.
  • #6
Joined
Jul 13, 2020
Messages
4
Location
France
Car
C-class Executive 220d
I didn't check sat nav as it was purchased blind and it was delivered to a friend with the confirmation everything works as it should. Agent says this model is only Sat Nav ready, but I believe as the factsheet states Garmin Map Pilot that it should have the SD card too. Waiting to hear from original supplier of the vehicle, MB Stockport.
  • #7
markjay
Joined
Jun 24, 2008
Messages
37,307
Location
London
Car
W204 C180 Executive SE 2013 Automatic / COMAND NTG4.7 and Morel speakers fitted by www.comand.co.uk
Can you run the VIN through a VIN decoder and post here the exact option number and description?
  • #8
Joined
Jul 13, 2020
Messages
4
Location
France
Car
C-class Executive 220d
I could and would if I knew what a VIN decoder is?
  • #9
Gollom
Joined
May 10, 2006
Messages
8,337
Location
Preston, Lancs
Car
S204 C220CDi Sport ED125 (Mr) W209 CLK240 Cabriolet (Mrs)
I could and would if I knew what a VIN decoder is?

If you are OK with doing so, post the VIN here and someone will produce a list of what was on it at factory
  • #10
Joined
Jul 13, 2020
Messages
4
Location
France
Car
C-class Executive 220d
Relating to the Sat Nav I have the list of included extras, it states Code 357 Garmin Map Pilot.

Does this help?

Else the VIN is WDD2052042F600538
Thanks

  • #11
Gollom
Joined
May 10, 2006
Messages
8,337
Location
Preston, Lancs
Car
S204 C220CDi Sport ED125 (Mr) W209 CLK240 Cabriolet (Mrs)
Relating to the Sat Nav I have the list of included extras, it states Code 357 Garmin Map Pilot.

Does this help?

Else the VIN is WDD2052042F600538
Thanks

Try this. Hope it helps
VIN Decoder for Mercedes-Benz
  • #12
markjay
Joined
Jun 24, 2008
Messages
37,307
Location
London
Car
W204 C180 Executive SE 2013 Automatic / COMAND NTG4.7 and Morel speakers fitted by www.comand.co.uk

355 PREINSTALLATION FOR NAVIGATION RETROFITTING
357 SD CARD NAVIGATION

522 AUDIO 20 RADIO NAVIGATION CAPABLE NTG5
537 DIGITAL RADIO STANDARD DAB (DIGI. AUDIO BROADC.)

I read this to say that the car is equipped with pre-installation for SD-Card navigation. So it has everything, including the GPS antenna and SD-Card slot - apart from the SD-Card itself.

I would imagine that the Garmin Map Pilot navigation on SD-Card is an after-market dealer option? Perhaps someone who had the Garmin map Pilot with a new car can shed some light on this.

  • #13
Joined
Aug 31, 2015
Messages
20
Car
Mercedes C220

355 PREINSTALLATION FOR NAVIGATION RETROFITTING
357 SD CARD NAVIGATION

522 AUDIO 20 RADIO NAVIGATION CAPABLE NTG5
537 DIGITAL RADIO STANDARD DAB (DIGI. AUDIO BROADC.)

I read this to say that the car is equipped with pre-installation for SD-Card navigation. So it has everything, including the GPS antenna and SD-Card slot - apart from the SD-Card itself.

I would imagine that the Garmin Map Pilot navigation on SD-Card is an after-market dealer option? Perhaps someone who had the Garmin map Pilot with a new car can shed some light on this.

Hi did you manage to sort this in the end? I'm also in the same situation, mine is sat NAV ready but no sd card supplied and Mercedes are quoting £499! I read the post on here about getting the update sd card for £99 but the guy at the dealer had no idea about what I was saying! Cheers
  • #14
Joined
Aug 31, 2015
Messages
20
Car
Mercedes C220
I didn't check sat nav as it was purchased blind and it was delivered to a friend with the confirmation everything works as it should. Agent says this model is only Sat Nav ready, but I believe as the factsheet states Garmin Map Pilot that it should have the SD card too. Waiting to hear from original supplier of the vehicle, MB Stockport.
Hi did you manage to sort this in the end? I'm also in the same situation, mine is sat NAV ready but no sd card supplied and Mercedes are quoting £499! I read the post on here about getting the update sd card for £99 but the guy at the dealer had no idea about what I was saying! Cheers
  • #15
markjay
Joined
Jun 24, 2008
Messages
37,307
Location
London
Car
W204 C180 Executive SE 2013 Automatic / COMAND NTG4.7 and Morel speakers fitted by www.comand.co.uk
Try a different dealer....
  • #16
markjay
Joined
Jun 24, 2008
Messages
37,307
Location
London
Car
W204 C180 Executive SE 2013 Automatic / COMAND NTG4.7 and Morel speakers fitted by www.comand.co.uk
Or buy one off Amazon or eBay thar says 'with live traffic', this way you can return it if it doesn't have it.
  • #17
Joined
Aug 31, 2015
Messages
20
Car
Mercedes C220
Or buy one off Amazon or eBay thar says 'with live traffic', this way you can return it if it doesn't have it.
Cheers Mate 👍
  • #18
Joined
Sep 4, 2021
Messages
1
Location
Stalybridge
Car
C-200
Just bought a 2016 c class that has a message saying " no memory card containing navigation software inserted "
Been quoted £510 from Mercedes will a cheap one off Amazon work
  • #19
markjay
Joined
Jun 24, 2008
Messages
37,307
Location
London
Car
W204 C180 Executive SE 2013 Automatic / COMAND NTG4.7 and Morel speakers fitted by www.comand.co.uk
Just bought a 2016 c class that has a message saying " no memory card containing navigation software inserted "
Been quoted £510 from Mercedes will a cheap one off Amazon work

Yes but only if it's genuine, a fake will still work for navigation but won't come with the 3 years live traffic subscription.
  • #20
Joined
Mar 3, 2019
Messages
125
Location
hampshire
Car
C Class convertible Premium plus AMG Line Hyacinth red 360 cam ivory/black
I have a 2017 c class cab and my satnav is working and functioning however there is no SD in the slot !! should there be one ?

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How to Install Mercedes Benz Navigation Sd Card

Source: https://forums.mbclub.co.uk/threads/sd-card-included-or-not.263811/